Microsoft Customer Support Records Exposed 250 million

Microsoft Customer Support Records

Microsoft today conceded a security occurrence that uncovered almost 250 million "Client assistance and Support" (CSS) records on the web due to a misconfigured server containing logs of discussions between its help group and clients.

On the off chance that you simply have ever reached Microsoft for help within the previous 14 years, your specialized inquiry, alongside some by and by recognizable data may are undermined.

As indicated by Bob Diachenko, a cybersecurity analyst who detected the unprotected database and answered to Microsoft, the logs contained records traversing from 2005 directly through to December 2019.

In a blog entry, Microsoft affirmed that thanks to misconfigured security rules added to the server being mentioned on December 5, 2019, empowered introduction of the knowledge , which continued as before until engineers remediated the setup on New Year's Eve , 2019.

Microsoft additionally said that the database was redacted utilizing mechanized instruments to eliminate the by and by recognizable data of most clients, apart from in certain situations where the knowledge wasn't the quality configuration.

Be that because it may, reliable with Diachenko, numerous records inside the spilled database contained clear information on clients, including their:

Email addresses,

IP addresses,


Depictions of CSS claims and cases,

Microsoft bolster operator messages,

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